Passport & Visa Frequently Asked Questions – Dallas, TX
Have questions about getting a passport or visa in the Dallas/Fort Worth area? You are in the right place. AA Passport & Visa in Richardson TX has been helping DFW residents with passports, visas, apostille, and travel documents since 2003. Below you will find answers to the most common questions we hear from customers every day. If your question is not answered here call us at 972-231-1600 or walk in any day of the week and we will help you personally.
How does your passport renewal service work?
We handle the paperwork, forms, and submission process on your behalf. Simply complete our online application, send in your old passport and required documents, and we’ll take care of the rest, ensuring accuracy and faster turnaround.
How long will it take to renew my passport through your service?
Processing times depend on the speed you choose:
- Standard Service: 6–8 weeks
- Expedited Service: 2–3 weeks
What documents do I need to provide?
You’ll need:
- Your most recent passport
- A recent passport photo
- A completed DS-82 form (we can help you fill this out)
- Proof of travel (if you’re expediting)
- Payment for applicable fees
Can I renew my passport if it’s expired?
Yes, as long as it’s been expired for less than 5 years. If it’s been longer, you’ll need to apply as if it’s a new passport (we can assist with that, too).
Can you help if I’ve lost my passport?
Yes. While lost passports can’t be “renewed,” we can help you file the necessary lost passport forms (DS-64 and DS-11) and expedite a replacement.
Do you handle child or minor passport renewals?
We can guide you through the process, but minor renewals (under age 16) must be done in person with both parents or guardians present.
How much does your passport renewal service cost?
Our service fees vary depending on processing speed. In addition to the government fee, you’ll pay a service fee for our handling, review, and expedited processing. A full cost breakdown is provided before checkout.
Do you also assist with visas or international travel documents?
Yes! We can help you obtain tourist, business, or travel visas for many countries, with both standard and expedited options available.
What does your visa assistance service include?
We guide you through every step of the visa process from determining the right visa type to completing forms, collecting required documents, scheduling consulate appointments, and tracking your application until a decision is made.
Which countries do you help with visa applications for?
We assist with visa applications for most destinations worldwide, including popular countries like Canada, the United Kingdom, Kenya, India, China, and Australia. Availability may vary depending on embassy requirements.
Can you guarantee my visa will be approved?
No company can guarantee visa approval, decisions are made solely by the issuing embassy or consulate. However, we significantly improve your chances by ensuring all documentation is accurate, complete, and properly formatted.
How long does the visa application process take?
Processing times vary by country and visa type. Tourist visas often take 5–15 business days, while business or work visas can take longer. We’ll provide an estimated timeline once your application is submitted.
Can you expedite a visa application?
In many cases, yes. We offer priority processing options depending on the country and consulate rules. We’ll advise on the fastest available option for your situation.
Do you assist with visa renewals or extensions?
Yes. We can help you renew or extend your visa while staying compliant with local immigration regulations, whether you’re at home or already abroad.
How much does visa assistance cost?
Pricing depends on the country, visa type, and processing speed. Our service fee is separate from the embassy or consulate visa fee. You’ll receive a full cost breakdown before confirming your order.
Where are you located and how do I get there?
We are located at 811 S. Central Expressway Suite 500 in Richardson TX 75080. Take the 75 North or South to the Spring Valley exit, Exit 23. We are inside the AMS Law Group Building. We serve the entire Dallas/Fort Worth metroplex and walk-ins are welcome 7 days a week with no appointment needed.
Are you open on weekends?
Yes. We are open 7 days a week. Monday through Friday 9am to 5pm, Saturday 9am to 2pm, and Sunday 12pm to 4pm. No appointment needed on any day. Just walk in and we will help you right away.
How long have you been in business?
AA Passport & Visa Expedite Services has been serving the Dallas/Fort Worth metroplex since 2003. That is over 20 years of experience helping DFW residents with passports, visas, apostille, document translation, and immigration services. We are a private expediting agency and not affiliated with the US government.
Do you take passport photos?
Yes. We take passport photos for US passports, Canadian passports, UK passports, Indian passports, European passports, and most other countries. Our photos meet the exact government specifications for each country. Walk in any day, no appointment needed.
What is the fastest you can get me a passport?
In genuine emergency situations we can process a passport in as little as 3 days. Same-day and next-day options may be available depending on current government processing capacity and your travel date. Call 972-231-1600 immediately with your travel date and we will tell you exactly what is possible
Do I need an appointment to visit your office?
No appointment is needed. Walk-ins are welcome 7 days a week. If your travel date is within 72 hours we recommend calling ahead at 972-231-1600 so we can prepare for your specific situation before you arrive.
Can you help with apostille and document legalization?
Yes. We handle apostille certification for documents being used in Hague Convention countries and full embassy legalization for countries that are not part of the Hague Convention. Common documents include birth certificates, marriage certificates, diplomas, background checks, and business documents. Call 972-231-1600 for a free consultation.
Do you offer document translation services?
Yes. We provide certified document translation services accepted by USCIS, courts, universities, and government agencies. We translate birth certificates, marriage certificates, diplomas, legal documents, medical records, and more. Most standard translations are completed within 1-3 business days. Rush same-day translation is available for urgent needs.
Can you help with green card and citizenship applications?
Yes. AA Passport & Visa helps permanent residents and eligible individuals with green card applications, naturalization N-400 forms, and family petition I-130 filings. We review your documents, help complete the correct forms, and make sure your application is submitted correctly. Walk in any day or call 972-231-1600 for a free consultation.
What payment methods do you accept?
Please call us at 972-231-1600 or walk in to our Richardson TX office to confirm current accepted payment methods. We are happy to discuss your specific service needs and provide a full cost breakdown before you commit to anything.
